Help & FAQs

Clara Jensen was created to establish an exclusive British fragrance brand capable of standing alongside the finest European houses. Our approach is defined by premium ingredients, refined scent composition, elegant presentation, and a commitment to creating products with real depth and longevity.

Our collection is centred predominantly around women’s fragrances, alongside a smaller selection of men’s fragrances, room diffusers, and scented candles. Each product is designed to reflect the Clara Jensen standard of understated luxury and quality.

We use quality ingredients chosen for their richness, balance, and lasting performance. Our fragrances are created to leave a beautiful impression and to develop with elegance throughout the day.

Yes. Clara Jensen is committed to being cruelty-free, and our products are not tested on animals in the UK.

We aim to use eco-friendly and recycled materials in our packaging wherever we can. As our business grows, we will continue to make thoughtful choices that reduce environmental impact while maintaining the premium experience our customers expect.

Yes. We believe responsible luxury should extend beyond the finished product. We aim to work fairly and ethically with suppliers who share our values around quality, integrity, and responsible business practice.

Yes. We are committed to making financial donations each year to good causes throughout the UK. Supporting others is an important part of the kind of brand we want Clara Jensen to be.

Clara Jensen is based in Chester, UK.

Yes. We offer free delivery throughout the UK.

Yes. We deliver to the EU for 10 Euros.

Our fragrances and home scents are created for discerning customers who value quality, elegance, and exclusivity. They are especially suited to those seeking a more refined and elevated fragrance experience.

Yes. Clara Jensen is an exclusive, privately owned business fragrance brand. We don’t want to be a mass producer but remain in control of our ingredients, craftsmanship, and exclusivity.

Yes. In addition to perfumes and colognes, we offer room diffusers and scented candles designed to bring the Clara Jensen experience into the home.

Our collection focuses predominantly on women’s fragrances, but we also offer a smaller range of men’s fragrances as well as luxury home fragrance products.

We aim to dispatch the more popular products twice a week. However, becuase we run small production runs, please allow up to two weeks.

If you need further help, please contact us through the website and a member of our team will be happy to assist you.